Frequently Asked Questions
Can I visit the gym before becoming a member?
SBG Australia is a private members club. We conduct organised gym induction’s at set times by appointment where a coach will meet you, discuss your goals and recommend a suitable program. You’re then welcome to stay for a Free Trial to see if you’d like to “stay and play” with the SBG AUSTRALIA tribe!
What is included in the membership fee?
Our membership fee includes the classes assigned to you and full use of all our facilities. Personal training, specialised courses and retail products are available at additional costs. We do not charge any joining fee or additional grading fees.
How do I pay for my gym membership?
A choice of monthly or up-front Power Payments by direct debit are available. Please ask for a method which suits you best.
How can I work out the cost of joining a gym?
There are no negative costs to making health, fitness and fun part of your lifestyle. We offer over 30hrs of expertly coached sessions every week. All you have to do is show up and train. You control the value of your gym membership, we make sure you enjoy it.
How long is the contract for?
Please take the time to read and understand your membership agreement as terms vary. Standard initial contracts are a 4mth minimum agreement followed by an ongoing month to month payment cycle.
Do I have to give notice to cancel my membership?
Yes. We require 7 business days notice for any membership suspension or termination. Please refer to membership agreement Terms & Conditions for further details.
Understanding the wording of the membership agreement
There is no hidden small print in our agreement. As a result, the agreement is very clear and unambiguous. You do not need legal advice to understand the terms and conditions. Take time to read the contract thoroughly, so that you fully understand what the gym expects of you and what you can expect of the gym. If you do not understand any of the conditions, or if the meaning of the term is unclear, please ask questions and get your answers before signing. That way you will be more likely to not only get fit but also know you are a getting a fair deal!